The Art of Living Matrimony

Be safe online

Why Safe Matrimony?

Today, a large number of people use online matrimony services to search for a life partner, and millions have found success through such platforms.

However, there have been a few instances reported in the media where fraudsters have attempted to cheat people on online matrimony sites. Safe Matrimony is our initiative to promote responsible behaviour and help users stay protected while searching for a partner online.

1. Never Ever Give Money to Anyone

Anybody requesting money through the platform should be treated with extreme caution and is likely a fraudster. Common tactics include posing as a separated, divorced or foreign-based individual targeting men and women in the 30 to 40 age group, divorcees, or widowers. They often:

  • Avoid video calls or in-person meetings.
  • Use fake identities or stolen photos.
  • Use emotional manipulation through sweet talk and false promises.

Common fraudulent stories include:

  • being stuck at the airport
  • lost credit cards and wallet
  • met with a sudden accident or someone is critically ill at home
  • In some cases, they claim they want to send you money to settle down in India, and later, you may receive calls claiming the money is stuck at customs and requires payment to be released.

Fraudsters usually ask for single transfer of a large sums. Some may initially request small amounts and later follow up with demands for larger sums.

We strongly advise users never to transfer or share money with anyone met through the platform, under any circumstance.

2. NO Physical Relationship Before Marriage

Engaging in a physical relationship before marriage can place you at significant emotional, social, or legal risk. Avoid private or isolated meetings. Prefer meeting in public places or in the presence of trusted family members or friends. Always prioritise your personal safety.

3. Check Background Details Before Committing to Marriage

A commitment to marriage should only be made:

  • After face to face meetings, especially
  • After meeting prospective groom or bride's family and relatives.
  • After verifying workplace and job credentials.
  • After conducting personal reference checks.
  • By reviewing their online/social media presence (if any)

Be cautious if someone:

  • Avoids meeting in person.
  • Refuses to share work or family details.
  • Rushes the process or is evasive about important questions.

Avoid further communication if red flags arise, and report any suspicious behaviour to us immediately. Do not commit to marriage or continue interacting with such individuals.

Important Declaration

We hereby declare that the Art of Living Matrimony website is not a dating platform. It is intended strictly for lawful matrimonial purposes only, as per the user’s genuine intention to seek a life partner for marriage. Any use of the platform for dating, casual relationships, or other non-matrimonial activities is strictly prohibited and may result in the suspension or termination of the user’s profile.

Disclaimer

While we make every effort to safeguard our users through awareness initiatives like this, artoflivingmatrimony.org does not conduct background checks on users, nor does it take responsibility for the actions or representations made by members. Users are solely responsible for exercising discretion, due diligence, and personal judgement during their matrimonial search. We urge users to report any suspicious behaviour or fraudulent activity immediately so that we can take appropriate action.

Platform Limitations and Member Responsibility

What The Art of Living Matrimony Does and Does Not Do

To help you use our platform safely and with clear expectations, please note the following:

  • No Background Checks: As mentioned, The Art of Living Matrimony does not conduct background checks on any registered member. Members are solely responsible for verifying the identity, credentials, and suitability of any person they interact with through the platform.
  • No Guarantee of Profile Authenticity: Profile information is self-reported by members. Matrimony does not independently verify all details provided in member profiles.
  • No Guarantee of Outcomes: The Art of Living Matrimony does not guarantee matches, responses, or matrimonial alliances. The platform facilitates introductions only.
  • No Liability for Member Conduct: The Art of Living Matrimony is not responsible for the character, conduct, or integrity of any member. All interactions beyond the platform's facilitation are entirely at the member's own discretion and risk.
  • Contact Sharing by Mutual Consent Only: Contact details are shared only when both members mutually accept each other's connection requests, as required by Indian data privacy law. This cannot be bypassed by any subscription tier.

Stay Safe — Our Recommendations

  • Never share financial information with any member.
  • Meet in public places for initial meetings.
  • Do not transfer money to any member based on online interaction alone.
  • Report any suspicious behaviour immediately to our support team.
  • Conduct your own due diligence before proceeding with any matrimonial alliance.

Child Safety Policy

Child Safety Standards

The Art of Living Matrimony ("Platform") is a matrimonial platform owned, operated and managed by Sumeru Global Support Solutions Private Limited ("Company", "we", "us" or "our"). These Child Safety Standards set out the Company's commitment to protecting children from exploitation, abuse, and any unlawful activity on the Platform, and shall be read together with the Platform’s Terms and Conditions and Privacy Policy.

Last Updated: July 2026

Our Commitment

The Art of Living Matrimony, is a matrimony platform built exclusively for adults seeking marriage or matrimonial alliance. We do not target or knowingly allow persons below the age of 18 years to use our services. We have a zero-tolerance policy toward any form of child sexual abuse, exploitation, or endangerment (CSAE), and toward any use of our platform by, or targeting, anyone below the age of 18.

We do not permit minors to register on or use The Art of Living Matrimony under any circumstances, and we actively work to detect, prevent, report, and remove any such attempt, along with any content or conduct that endangers children.

This policy explains our commitment to protecting children and minors from harm, exploitation, and exposure to inappropriate content.

Who Can Use This Platform

  • Registration is strictly limited to individuals who are **18 years of age or older**.
  • Every user must confirm their date of birth at the time of registration and may be asked to verify this using a government-issued identity document.
  • We use a combination of self-declaration, document verification, and automated checks to identify and block suspected underage users.
  • Any account found or suspected to belong to a person under 18 is suspended immediately, pending verification, and permanently removed if confirmed.
  • We do not knowingly collect, use, or store personal data belonging to anyone under 18. If we become aware that we have done so, we delete it without delay.

What We Do Not Allow

We do not allow any user, on or through our platform, to:

  • Create a profile misrepresenting their age to appear as, or gain access as, an adult when they are not.
  • Upload, share, request, transmit, or link to any content that sexualises, exploits, or endangers a child in any way or describes sexual activity involving minors.
  • Use language, images, or behaviour that sexualises, objectifies, or exploits children.
  • Use the platform to contact, groom, solicit, or attempt to establish any inappropriate contact with a minor.
  • Use our messaging, photos, or any other feature to distribute child sexual abuse material (CSAM) in any form.
  • Encourage or facilitate any act that may harm a child physically, emotionally, or sexually. Any violation results in immediate account suspension, permanent removal from the platform, and a report to the appropriate authorities as described below.

How to Report a Concern

If you come across a profile, message, image, or any other content on The Art of Living Matrimony that concerns you regarding child safety, please report it right away:

  • **In-app**: Use the "Report" option available on every profile, chat, and photo.
  • **Email**: [email protected]
  • **Postal address**: The Art of Living Matrimony, C/o. Sumeru Global Support Solutions Pvt Ltd., Library Building, Near SSRVM School, 21 st KM Kanakapura Road, Udayapura, Bangalore, Karnataka - 560082

We treat every child safety report as urgent. Reports involving suspected CSAM or immediate risk to a child are escalated and actioned within 24 hours of receipt, in line with Indian law. Other child-safety-related reports are acknowledged within 24 hours and resolved as quickly as possible, and in any event within the timelines prescribed under applicable Indian law.

You do not need to have an account with us to report a concern.

How We Work to Prevent Harm

  • Our Trust & Safety team reviews reported content and accounts on a priority basis.
  • We use human review to detect content or behaviour that may indicate a child safety risk.
  • Staff handling child safety reports are trained to recognise and appropriately escalate CSAE-related concerns.
  • We preserve relevant account and content data connected to a child safety report, as required, to support law enforcement investigations.
  • We do not permit the platform to be used by anyone we identify as being under 18, regardless of how they represent themselves.

While no system is perfect, we continuously improve our measures to prevent child safety violations.

Cooperation with Law Enforcement and Authorities

We cooperate fully with law enforcement agencies, courts, and government authorities on matters relating to child safety. Where required or appropriate, we:

  • Report suspected CSAM or child endangerment to the **National Cyber Crime Reporting Portal** (cybercrime.gov.in) and/or local police authorities.
  • Preserve relevant data and provide it to law enforcement in response to a valid legal request.
  • Cooperate with the **National Commission for Protection of Child Rights (NCPCR)** and other competent authorities as required.

Legal Framework

Our child safety practices are designed to comply with applicable Indian law, including:

  • The **Protection of Children from Sexual Offences (POCSO) Act, 2012** which criminalises use of children for pornographic purposes and other sexual offences including sexual activity involving minors. Requires reporting of child sexual abuse material and related offences.
  • The **Information Technology Act, 2000**, including provisions relating to child sexual abuse material which prohibit publishing or transmitting child sexual abuse material online. Requires online intermediaries to remove unlawful content and cooperate with authorities. Provides the legal basis for takedown of illegal content and action against offenders.
  • The **Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021** which requires intermediaries to prevent and remove unlawful content and maintain a grievance redressal mechanism. Sets out due diligence obligations for online intermediaries.
  • The **Juvenile Justice (Care and Protection of Children) Act, 2015** which provides a comprehensive framework for the care, protection, and rehabilitation of children in need of care and protection, and children in conflict with law. Defines offences against children and lays down procedures for handling such cases. It emphasises the best interests of the child and mandates reporting and protection measures for children at risk.
  • The **Digital Personal Data Protection Act, 2023**, including its specific protections for children's personal data which regulates the processing of digital personal data, including specific protections for children’s data. Requires consent from parents or guardians for processing personal data of children. Prohibits tracking, behavioural monitoring, or targeted advertising directed at children in certain contexts. It imposes obligations on data fiduciaries to ensure the safety and privacy of children online.
  • The **Prohibition of Child Marriage Act, 2006** which prohibits the solemnisation of child marriages, where a “child” is defined as a male under 21 years and a female under 18 years. Makes child marriages voidable at the option of the party who was a child at the time of marriage. Provides for punishment of those who perform, arrange, or promote child marriages. It supports the objective that matrimonial platforms must not facilitate or encourage marriages involving minors.
  • Indian Penal Code, 1860 (IPC) and Bharatiya Nyaya Sanhita, 2023 (as applicable) which contains provisions criminalising offences such as kidnapping, abduction, trafficking, and sexual exploitation of children.
  • Indecent Representation of Women (Prohibition) Act, 1986 (as relevant) which prohibits indecent representation of women in any form, including online content. It supports removal of content that is obscene or harmful, including content that may indirectly affect child safety.

We cooperate with law enforcement and regulatory agencies in India and other relevant jurisdictions in matters involving child safety.

Contact Us

For any child safety concern, question, or to report suspected misuse of our platform involving a minor, please contact:

**Grievance Officer** Email: [email protected] Address: The Art of Living Matrimony, C/o. Sumeru Global Support Solutions Pvt Ltd., Library Building, Near SSRVM School, 21 st KM Kanakapura Road, Udayapura, Bangalore, Karnataka – 560082 Mobile/Phone No.:

We review and update this policy periodically to reflect changes in law technology, our operations and best practice.

The latest version will always be available on our website/app.